Frequently Asked Questions

The Big Picture

Indisputably convenient and especially affordable (considering the alternatives), video conferencing still raises several completely legitimate questions. Here’s a primer on the methods and the technology, and how they will benefit your business:

What is video conferencing?
Video conferencing is a convenient and cost-effective method for conducting live, face-to-face discussions with coworkers and clients around the world. State-of-the-art audio and video technologies and various multimedia options allow professionals to better manage their costs, time and productivity while still enjoying the benefits of up-close-and-personal communications with key business associates.

While I’m at your place, where are the people we’re talking to?
The other half of your conference is in a similar video conferencing facility convenient to their geographic location.

Are there a lot of these facilities?
Video Connect can conference with over 9,000 individual locations around the world. Thanks to our global network of video conferencing partners, Video Connect can put you in front of key people in or near virtually any major American or international city.

Can’t I do this over the Internet?
Online video chatting has been around for some time, but is technologically limited: Grainy images, poor sound quality and frustrating lags are no way to do business. Professional organizations like Video Connect and our partner agencies deliver high-resolution, broadcast-quality sound and images, and can simultaneously transmit critical multimedia support documents that help you educate, sell, understand, review, negotiate, inquire, convince, edit, instruct, coach, proof…

Who uses this service?
Video conferencing has practical uses across the business world. Lawyers, doctors, manufacturers, lecturers and just about everyone else engaged in any kind of professional enterprise can use this technology to communicate long-distance, domestically or abroad, with minimal disruption to their everyday work. Human resources professionals find video conferencing especially useful for recruiting and candidate interviews.

How does the legal profession use it?
Video conferencing can be especially useful for long-distance depositions and the preparation of expert witnesses. As in all other businesses, video conferencing also allows litigators to engage in critical face-to-face negotiations, and facilitates easy strategy sessions between geographically separated partners.

Do video depositions really count?
Of course they do. And video depositions allow legal professionals to both hear and see a witness as they ask probing questions about specific cases. For long-distance legal matters where travel is inconvenient or otherwise prohibitive, video depositions conveniently and expertly cover all legal requirements.

What is a “public room?”
Public rooms, like those operated by Video Connect in Islip and Riverhead, are publicly accessible suites-for-rent, stocked with cutting-edge video conferencing equipment operated by a professionally trained support staff. From the highest-quality digital images to a great cup of joe, public rooms are the most comfortable and convenient place to stretch out and connect with associates around the globe – without getting on a plane.

How far in advance do I have to reserve a public room?
Our rooms are available 24/7 to facilitate global communications. Reservations are preferred, but we’re ready to fly on extremely short notice.

How do I get started?
A “test conference” is a great place to start: Replace a regular travel expense – something not extremely urgent, planned well in advance – with a video conference. Video Connect can provide a full quote list based on your specific needs; compare it to your regular travel expenses, then add the convenience and subtract the stress. We think you’ll be back.

Coffee, Tea and Tons of Tips

Ready For Your Close-up

Video Connect does video conferencing for a living – so we know tricks of the trade they just don’t tell you when you Skype.

The Video Connect experience is different – and the extra elbow room, superior refreshments and professional on-site technological support are just the beginning. We’ll share the inside scoop on what you need to know to make your video conference a success, from addressing the camera properly to dealing with international time zones to what not to wear (you might want to skip the plaid).

Who, where, when, and how you like your coffee – that’s all we need to know. Video Connect will take it from there.